We understand that switching to LED can be confusing.  That is why we've made it our policy to make returns as easy as possible.  If you make a purchase from BobcatLighting.com and are not 100% satisfied within 30 days, return the products to us for a full refund of the product cost.   If your order qualified for free shipping, your refund amount will be less actual shipping cost.  Of course, if your return is due to a product defect, please contact us about submitting a warranty claim.  

To start the return process, simply fill out the below form, and then we will follow up with you in 24 hours with return instructions.  Upon receiving your returned product back at our returns warehouse, you will receive a refund via the payment method used when you placed your order. Of course, a couple conditions do apply. Buyer is responsible for return shipping costs. All products must be returned in as-new, re-sellable condition, in original retail packaging. Products with damaged packaging (dented or crushed) will be assessed a 15% restocking fee. We cannot accept product with destroyed, unusable or missing packaging. 


 

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